Apple has bowed to pressure from iPhone owners complaining about the $200 (£99) price cut to the device made on Wednesday. US shoppers who bought the iPhone in the last 14 days will be eligible for a full refund or credit, as is Apple’s standard policy. However owners of iPhones bought before that will be given a $100 (£50) Apple Store voucher in compensation.
In an open letter, Apple CEO Steve Jobs wrote that he had received hundreds of complaints from disgruntled Apple iPhone customers. “We want to do the right thing for our valued Apple iPhone customers. We apologise for disappointing some of you, and we are doing our best to live up to your high expectations,” Jobs wrote.
He maintained that price cuts are part of life in the consumer technology world. “There is always change and improvement, and there is always someone who bought a product before a particular cut-off date and misses the new price or the new operating system or the new whatever,” Jobs explained. “This is life in the technology lane.”
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